Design Reviews | Customer Personas | Experience Principles
UNDERSTANDING YOUR CUSTOMERS
The Design Business persona design workshops can enrich your understanding and perspective of your customer’s needs and ambitions. Our customer personas become members of your team; they offer an objective perspective on the benefits of all customer experience developments.
TARGETING CUSTOMER GROUPS
First, we help you established the type of people who are your key customer groups. We do this in a one-hour persona group workshop; three persona types are selected to created detailed individual persona’s.
INDIVIDUAL NEEDS
Building a detailed understanding of your customers’ needs and challenges will ensure you can design and tailor your customer experience to fit.
Put your customers at the heart of your business.
Customer experience on and offline has never been more important. We can help you refine, evolve or reimagine your business this year and beyond.