Design Reviews | Customer Personas | Experience Principles
BE UNIQUE
Every business is a unique combination of; your business ambition, the experience and personalities of your team and the relationships you have with your clients. An Experience Principles workshop creates an opportunity for your team to share, shape and define the experience and culture of your business moving forward.
CAPTURE ALL YOUR IDEAS
The collaborative and relaxed nature of our Experience Principles workshop allows all members of your team to take ownership of the process.
DEFINE WHAT SUCCESS LOOKS LIKE
Experience Principles will help your business define its vision, direction and success criteria. For your current and future projects, your Experience Principles combined with your business strategy and customer-centred design process, will empower you to deliver targeted and successful product and service developments.
HOW IT WORKS
Developing your Experience Principles is a rapid, engaging and enjoyable process. As a stand-alone service or integrated into a larger project, we can plan and facilitate the workshop and deliver your Experience Principles within a week.
Workshops can be face to face or online. We use an online workshop platform that enables teams to collaborate internationally and working from home.
CREATE THE RIGHT EXPERIENCE FOR YOUR BUSINESS
Customer experience on and offline has never been more important. We can help you refine, evolve or reimagine your business this year and beyond.